At Utillo.in, we strive to ensure the highest quality of our products. Once the product is shipped, we do not accept returns. However, each item undergoes a rigorous quality check before being dispatched. If you receive a defective or damaged item, please contact us immediately. You can reach us via email at contact utilloindia@gmail.com or WhatsApp at 7575063909. We are committed to resolving any issues promptly and ensuring your satisfaction.